The International Terminal welcomes you to a pleasant travel / transit experience, on arrival or departure. The Terminal efficiently caters to a peak capacity of 1200 passengers per hour.
The arrival hall is located on the first floor and is equipped to handle a peak hour capacity of 1200 passengers. There are 23 immigration counters at the arrival hall. The escalators will take you down to the baggage hall. The arrival hall has four conveyor belts with individual flight indicators to alert passengers on their respective baggage.
Some of the passenger facilities available at the Arrival Hall include: Waiting Area, Prepaid taxi counter, Currency Exchange Bureau, Tourism Information Centre, Hospital Counter, Cochin Duty Free Arrival Shop, Customs Counters / Office, Baggage Claim / Screening, Immigration Counters, Book Shop, Coffee Kiosk, Public Conveniences etc
The departure hall is equipped to handle a peak hour capacity of 1200 passengers. Some of the facilities available at the Departure Hall include: Airline computerized Check-in Counters, Airline Offices, Postal Service, STD/ISD Telephone Booths, Baggage wrapping machines (2), Restaurant & Lounge, Coffee Kiosks, Executive Lounge, Reserved Lounge, Baggage Scan, Currency Exchange Bureau, Medical room (AIMS), Toilets & Wash Area, Waiting Room, Emigration & Customs, Customs & Security Check, Security Hold and CIAL Terminal Manager’s Office on the Ground Floor. On the Upper Floor – Relaxing Lounge, Cochin Duty Free Departure Shop, Prayer Room, Coffee / Snacks Kiosks, Public Conveniences, Free Phone Services by CIAL, Gates to Aerobridges etc.
Emigration / Immigration
Specific counters are earmarked for foreigners and Indians to expedite the clearing process. The health check is compounded with immigration check. The pre-immigration area is furnished with facilities such as drinking water and public convenience.
At the International Terminal there are 27 Emigration counters available at Departure and 23 Immigration counters at the Arrival Terminal.
Two Customs channels;ie, red and green, are available for ‘arriving’ passengers . The Green channel is also called as ‘Walk through’ channel, through which arriving passengers carrying ' non-dutiable ' items can walk through. The Red channel is earmarked for clearance of passengers carrying dutiable items. There are 10 Customs Counters at Arrival and Five Customs Counters at Departure, which include counters for currency declaration, transfer of residence and crew. Separate counters have been provided for clearing gold and silver and dutiable goods above the permissible limit of free allowance.
Security Hold Area
The Security Hold Area has a seating capacity of 1200. Security hold is provided with all facilities of drinking water and public convenience.
You can shop for world-class brands and products at down-to-earth prices from the Duty Free Shop. A shopping arcade is also available at the airport, perfect for last minute shopping for curios oand necessary items.
Facility to accommodate up to 1500 four wheelers