Facilities & Services

 Passenger  is our primary focus. Here are some of the facilities and services available at disposal at the Cochin International Airport. We welcome you to utilize these facilities and services available at the airport while you are here and wish you a happy journey!

Highlights

  • 15 lakhs sq. ft state -of-the-art International Terminal with roofed car park
  • 6 lakhs sq. ft centrally air conditioned Domestic Terminal with roofed carpark
  • TR / Book Stalls: Wide variety of reading materials besides travel requisites are available
  • X-ray machines are provided by CIAL for screening the registered baggage of passengers

 

Other Attractions
Left Luggage Facility Banking Facilities and Money Exchange Services
Wi-fi Internet Facility Gift and Curio Shops, Traveller Requisite Shops
Public Address System Reserved Lounge, VIP Room and Guestrooms
Facilitation Counter Computerized passenger check-in counters
Child Care Room Restaurant, Coffee, Tea and Snack Bars
Pre-paid Taxi Car Service Flight Information Display System
First Aid Room World-class Duty Free Shops 
Postal facility  Conference Halls
Aerobridges   


Baggage Wrapping Service

Baggage Wrapping Service is available for a charge. IT IS NOT A COMPULSORY REQUIREMENT. YOU CAN OPT FOR IT AS AN EXTRA PROTECTION. Wrapping ensures safety of luggage from damages, tampering etc. To comply with internatiornal regulations on the checked -in baggage, free re-wrap is provided if bag is opened during security exam.

Meet and Greet Services is outsourced to M/s Speedwings Services

(DOMESTIC TERMINAL ONLY)

Contact Numbers for Bookings: +91 830 196 0000 / +91 830 192 0000

Email Id : coksupport@speedwingsairservices.org

Website : www.speedwingsairservices.com

Services Offered and Rates

Departure Services

Domestic Travel

Primefly – Just Check in

 Rs 750 / -

Primefly – Feel Safe

 Rs 2500 / -

 

Arrival Services

Domestic Travel

Primefly – Just Check out

 Rs 750 / -

Primefly – Feel Safe

 Rs 2500 / -

 

Services Offered

1.      Primefly Just Check in (Departure)

a)     Assistance by Executive from city side/ drop off point till check in counters

b)     Porter assistance with 1 trolley for up to 3 pieces of baggage.

c)     Guidance after check in till SHA entrance for Domestic Departures and Immigration Entrance for International Departures

2.      Primefly Feel Safe (Departure)

a)     Assistance by executive from city side / drop off point till terminal boarding gate inside Security Hold Area for departure

b)     Assisted service through entry, check in, immigration, security until flight boarding.

c)     Porter assistance with 1 trolley for up to 3 pieces of baggage

3.      Primefly Just Check out (Arrival)

a)     Assistance by Executive from arrivals hall till curb side

b)     Porter assistance with 1 trolley for up to 3 pieces of baggage till city side / pick up area

4.      Primefly Feel Safe (Arrival)

a)     Assistance by executive from terminal entrance on arrival / aero bridge entrance at terminal to pick up point at city side.

b)     Assisted service for movement through immigration, security and customs maintained under strict government protocols

c)     Porter Assistance with 1 trolley for up to 3 pieces of baggage


Paid Baggage Assistance – available on departure and arrival (to be availed at airport counters)

Our Paid baggage assistants will be available at Departure City side and at Arrivals Hall to assist with your travel baggage.  

Service Rates

Baggage Assistance at International and Domestic Terminals

Rs.300/-

per trolley for up to 3 pieces of baggage

 

 

 

 

Our trained special services executive offers you a stress-free travel experience in Cochin Intl Airport with different package choices to meet your service requirements.

For special packages and offers kindly visit our web page.

We also offer customized group packages and special rates for corporate events, destination wedding guests handling, film crew handling and vacation groups.

  Kindly refer terms and conditions on website.


Facilities for arriving passengers

  • Meet and Greet service (on payment)
  • The terminal is provided with modern illuminated signage for adequate guidance / direction in and around the terminal
  • Public telephone facility with STD / ISD facility
  • Free passenger baggage trolleys
  • Tourist Information Counter
  • Counter to check missed  belongings

    Lost your belongings/items at Airport?

    Click here
      to track  or  contact CISF control room at 0484- 2 611 422

 

Important Web sites
Government of India http://india.gov.in
Ministry of Home Affairs www.mha.nic.in
Bureau of Immigration www.immigrationindia.nic.in
Airport Authority of India www.airportsindia.org.in
Central Board of Excise & Customs www.cbec.gov.in
Ministry of Tourism www.incredibleindia.org , www.tourism.gov.in
Ministry of Agriculture www.plantquarantineinindia.org
Ministry of Overseas Indian Affairs

www.moia.gov.in

Bureau of  Civil Aviation Security www.bcasindia.nic.in
Ministry of Civil Aviation www.moca.gov.in
Directorate General of Civil Aviation

http://dgca.gov.in

 

  Cochin, Kerala
>  (+91) 484 2610115, 484 3053000, 484 3053300
  +91 484 2610012
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