Tenders

TENDER FOR SELCTION OF OPERATOR FOR OPERATIONS AND MANAGEMENT OF 0484 LUXURY AERO LOUNGE AT CIAL

1.         CIAL

The Cochin International Airport, operated by Cochin International Airport Limited (CIAL), is the 4^th busiest airport in India in terms of handling international passengers – it handled 4.90 million international passengers during the year 2023. On overall basis (i.e., domestic, and international passengers handled), Cochin International Airport is the 8^th busiest airports in India for the year 2023 handling over 10.36 million passengers. The airport caters to nearly 47 percent of the state’s international travel demand.

2.       0484 Luxury Aero Lounge

2.1       CIAL is constructing a transit accommodation facility named 0484 Luxury Aero Lounge next to the Business Jets terminal and between the International and Domestic Terminals.

2.2       The proposed facility spanning a total area of around 54000 square feet is located adjacent to the business jet terminal and a 2-minute walk towards both the Domestic & International Terminal.

2.3       The facility is a single storied structure sharing a common corridor connecting all the three terminals at CIAL. Construction of the envisaged facility, 0484 Luxury Aero Lounge, has already commenced, and is planned to be completed by July 2024. On completion the same will have.

• A 41 fully furnished guest bedrooms including 4 suites.
• Well-furnished central lobby with spill over space accommodating the reception.
• Gym area.
• Smoking area/lounge.
• Business centre with co-working space and five meeting halls of various seating capacity.
• Around 1250 square feet café lounge (Card Lounge).
• A common Kitchen and back of house area to service all F&B requirements of the 0484 Luxury Aero Lounge.
• Around 1000 square feet lounge bar
• Around 2500 square feet restaurant.
• Spa Centre
• Retail spaces in the central lobby.

2.4       The 0484 Luxury Aero Lounge, accessible from the kerb side of the terminals once completed, based on the commissioning stage security clearance from Bureau of Civil Aviation Security (BCAS), will be segregated into two sections, one accessible only to passengers (arriving, departing, and inter-terminal transfer).

2.5       The other section, the business centre which comprises of meeting rooms and co-working spaces are intended to be accessible to both passengers and the public.

3.         Scope of License

3.1       CIAL wishes to provide world class amenities to the travelling population through 0484 Luxury Aero Lounge and is inviting tender for Operations and Management of 0484 Luxury Aero Lounge from reputed and eligible bidders.

3.2       The successful bidder of the tender shall enter into an Operations and Maintenance agreement with CIAL and shall be responsible for license for operations, management, marketing, and maintenance of 0484 Luxury Aero Lounge.

 3.3      In brief, CIAL shall be providing a fully furnished facility with all necessary furnishing and equipment required for the operation of the facility. The successful bidder shall furnish the Kitchen area and back of house area with necessary equipment as per his requirements. The scope of CIAL pertaining to infrastructure at 0484 Luxury Aero Lounge is as follows:

1. CIAL shall provide an air-conditioned space in all areas of the 0484 Luxury Aero Lounge except in the kitchen area and back of house area.
2. For all 41 bedrooms in the facility, CIAL shall fully furnish with same with chair, writing table, cots, mattress, wardrobes, guest room management system to facilitate card-based access to rooms, entertainment televisions, minibar, in-room safe, hair dryer, EPABX system with intercom telephones facilities. The toilets associated with these rooms shall also be fully furnished with all fittings.
3. CIAL shall provide basic equipment required for the Gym in the facility.
4. For Spa, CIAL shall provide a fully furnished 1500 square feet air-conditioned space with reception, washrooms, civil & electrical fittings, and wardrobes.
5. CIAL shall provide a central lobby, with a central waterbody, land scaped area, reception, smoking room, manager’s and staff cabin. Furnishing in this space shall include chairs, tables, desks and other furniture for the lobby, reception, and free seating area.
6. CCTV, fire prevention and protection systems, flight information display systems, entertainment televisions, and intercom facilities for the entire facility.
7. For restaurant, café lounge, and bar CIAL shall provide a space with chairs, desk, tables, counters, and bars stools.
8. CIAL shall provide a partitioned space with finished walls, flooring, and ceiling for both the Kitchen and Back House Area, complete all necessary MEP work, including ducting for exhaust and fresh air systems, grease separator, and other kitchen-specific requirements, all as per the design of the successful bidder.
1. CIAL shall provide two portioned retail spaces in the central lobby of a total area of nearly 500 square feet.
10. For co-working spaces, CIAL shall provide all furnishings, including chairs, tables, workstation, counters, audio-visual facilities.
11. CIAL shall be responsible for providing equipment for security access control like DFMD, HFMD, and X-BIS.

3.4       The successful bidder shall also be responsible for:

1. The successful bidder at the 0484 Luxury Aero Lounge must procure, maintain, and replenish consumables for guest rooms, gym, spa, dining areas, kitchen, retail shop, co-working spaces, and meeting rooms. Responsibilities include providing bedding, toiletries, F&B utensils, office supplies, specialized spa equipment, cleaning supplies, and POS machines with recognized billing software.
2. The successful bidder shall setup an operational kitchen and associated facilities including equipment, utensils, cooking stations, gas bank facility, kitchen hood with fire suppression system, Fresh Air Units, Exhaust Air Units, Scrubbers (if required), AC units for Kitchen and Back of House Area (if required) staff lockers, storage facilities, cold storages, RO plant, and any other facilities not mentioned above but required for the efficient functioning of the kitchen.
3. The successful bidder must provide sufficient manpower for 24/7 operations, including staffing, operation, record keeping, maintenance, housekeeping, sales, and marketing of all 0484 Luxury Aero Lounge facilities. They must also ensure access control, permitting entry only to authorized guests per the operation and maintenance agreement.
4. Shall identify, incorporate, and execute all business partnerships necessary for operations, management, marketing of 0484 Luxury Aero Lounge. Any partnership for this facility shall be subject to prior approval and concurrence of CIAL.
5. The successful bidder shall also be responsible for maintenance and upkeep of the entire facility, equipment, and furnishings. The operator shall be responsible for maintenance of all HVAC systems, MEP infrastructure, CCTV systems, fire prevention and protection systems, security systems, landscape, and ELV installations. CIAL shall only be responsible for maintenance of HVAC system during the defect liability period.
6. Shall pay all utility charges including but not limited to electricity, water, data, etc. Electricity charges with respect to air conditioning of the facility, expect that of the back of house kitchen area, shall be under the scope of CIAL. The operator shall be also responsible for operations of the HVAC system at the facility.
7. The successful bidder must obtain all necessary licenses, approvals, and permits from competent and statutory authorities, comply with all statutory requirements for managing 0484 Lounge facilities, and secure a license to operate the bar for passengers.
8. Obtaining security clearance from BCAS, if required.

4.         Period of License

4.1       The License period for the concession shall be for 07 years which shall further be extended for another 03 years if the successful bidder clears all payments/dues with CIAL on time.

5.         Eligibility Criteria for Bidders

5.1       The following agencies mentioned in the Clause 5.2 will be eligible for participating in the tender.

5.2    The Bidder shall have experience of operating and maintaining international/ national chains of hotels in 5 Star category as per Ministry of Tourism guidelines/ or any other relevant international organization for any 7 (seven) financial years out of the preceding 10 (ten)financial years, such that:

1. The Bidder is presently operating and maintaining a minimum of 250 keys in the categories mentioned above; and
2. At least 1 (one) hotel in the categories mentioned above had a minimum capacity of 100 keys.
3. The bidder must have an annual turnover of not less than Rs. 40 Crores (Forty Crores) from the hotel business in any one of the last 03 financial years, in accordance with the audited financial statements.

OR

The Bidder shall be any agency with at least 03 years of Bonafide experience as an Airport Lounge/ Airport F&B Operator in an International or Domestic terminal at any Indian or International Airport handling at least 10 million passengers a year during any one of the last 05 years. The bidder must have an annual turnover of not less than Rs. 40 Crores (Forty Crores) from Airport Lounge/ Airport F& B business in any one of the last 03 financial years, in accordance with the audited financial statements.

5.3       The documents to be submitted by the bidder as a proof of support of eligibility of the bidder are mentioned in the tender document.

6.         Tender Process

6.1       CIAL is adopting a single stage bidding process for selection of an Operator.

6.2       The Interested bidder shall initially purchase the tender document from CIAL by payment of Rs. 10000/- (Rupees Ten Thousand only) plus GST by bank transfer/demand draft or by online transfer favoring Cochin International Airport Ltd, payable at Ernakulam between 0930 hours to 1630 hours (IST) on all working days from the commercial department of Cochin International Airport Ltd.

The account details for the online transfer of money are as follows:

For online payments in Indian National Rupees (INR)

Name of beneficiary:                   Cochin International Airport Limited

Name of Bank:                           The Federal Bank Limited

Bank Branch Address:               CIAL Extension Counter,Cochin Airport P O 683111.

Branch Code:                            1522

Account Number:                       15220200000542

IFSC Code:                                FDRL0001522

6.3       Interested bidder may visit the facility to have a better understanding of the project and for any clarification on the technical and operational requirements. Appointment for the site visit may be pre-coordinated with the Office of the General Manager (Commercial), CIAL.

6.4       A Bidder is required to deposit, along with its Bid, an EMD (Earnest Money Deposit) of Rs. 20,00,000 (Rupees Twenty lakhs only) as Bid Security. The EMD submitted shall be refunded not later than 45 (sixty) days from the Bid Due Date.

6.6       The license period and other terms are pre-determined, as indicated in the tender document, and revenue share percentage quoted by the bidder as detailed in clause 7 shall be the sole criteria for evaluation of Bids. The Selected/Successful Bidder shall further be awarded the License for Operations and Maintenance of the 0484 Luxury Aero Lounge.

7.         Business Model and License Fee

7.1       Bidders need to quote the Revenue Share Percentage offered to CIAL from total gross turnover from rooms, café lounge (card lounge) and business centre for the first year of operations. Revenue share percentage for total gross turnover of restaurant, bar, spa and retail space shall be fixed percentage and bidders should comply with the fixed revenue share percentage for the same.

7.2       The Minimum Annual Guarantee for the first year of operations is Rs. 2 Crores.

7.3       The Successful Bidder shall be the one who quotes the highest revenue share percentage to CIAL as mentioned in 7.1.

8.         Timeline for Tender Process

8.1       CAIL shall endeavour to adhere to the following schedule for selection of an Operator for Operations and Maintenance of 0484 Luxury Aero Lounge at CIAL.                

Schedule
Sl.No	Event Description	Time & Date
1.	Detailed Tender Notice in CIAL Website	25.07.2024
2.	Last Date of Site Visit	05.08.2024
4.	Last Date for Submission of Bids	Up to 1100 hrs on 09.08.2024
5.	Opening of Financial Bids	1500 hrs on 09. .08.2024

FOR DETAILS CONTACT

Applications for any queries or clarifications may be addressed to

Shri. Joseph Peter

General Manager (Commercial)

Cochin International Airport Limited

Kochi Airport P.O.

Cochin – 683111

Phone: 09539701512, e-mail: [email protected], [email protected]