Facilities & Services

1.Centre for Dry Cargo (CDC)
The centre has an area of 50,000 sq ft,  with dedicated space for handling and storage of Import and Export Cargo. It includes:
Export Facilities

• Separate warehouse area allocated for storage facilities, inspection areas and two work stations for unitization with four delivery lines.
• Strong room facilities for valuable and vulnerable cargo.
• Dedicated storage area for the Dangerous Goods.
• Hi-tech security system including Explosive Trace Detector (ETD).
• CCTV with 24X7 recording facility installed at strategic areas monitored by the security personnel.

Import  Facilities

• The separate area allocated for warehouse and storage, inspection and area for de-stuffing, including a separate area for transshipment cargo storage.
• Dedicated unaccompanied baggage handling and clearance area.
• Delivery of urgent and direct delivery cargo on 24X7 basis
• Strong room facilities   for valuable and vulnerable cargo
• Dedicated storage area for the Dangerous Goods
• CCTV with recording facility installed at all strategic areas which are 24X7 monitored by the security personnel.
• Separate walk-in coolers for the import perishable cargo

 2.Centre for Perishable Cargo
 A state of Art Centre for perishable cargo with an area of 22,000 sq. Ft. for export-import of perishable cargo with all modern facilities in line with international standards.The entire facility is maintained at an ambient temperature of +18c and relative humidity. Cool rooms with three chambers of different temperatures range ,each 15MT capacity are provided

• 2⁰  to 8⁰ C (1st Chamber)
• 2⁰ to 8⁰ C (2nd Chamber)
• 0⁰  to -10⁰ C (3rd Chamber)

The temperature controlled area inside the centre is earmarked for storage facilities, inspection areas and area of unitization.

3. Transshipment Cargo Facilities
A dedicated storage area is allocated for the transshipment cargo. The Import as well as export cargo from the Customs warehouses in the   catchments areas as well as airports like Chennai and Bangalore, Coimbatore etc are handled and stored at this centre for export from CIAL.
The import cargo from various airports like Mumbai, Chennai, Bangalore and other centres are transferred through RFS to our transshipment centre and customs cleared at Cochin Airport.
The Customs bonded truck operators are doing the RFS for the various carriers for the to and fro transits of cargo through Cochin Airport.

4. Domestic Cargo
We have a separate centre with an area of 18,000 Sq. Ft for the handling and storage of the Domestic cargo. CIAL is the sole service provider at this centre, with concerned airlines looking after the customer services. We have separate strong room facilities for the valuable and vulnerable cargo, including a separate area for handling the dangerous goods, the security functions are performed by us which includes the access control to the centre.

Airline	Address	Telephone
Air Arabia	http://www.airarabia.com/	+91-484-2611153 (Direct No)
Air Asia	http://www.airasia.com/	+91-484-2611434 / 436
Air Asia India	https://www.airasia.com/flights/india	0484 26 11 433/ 434/ 444
Air India	http://www.airindia.com/	0484-2610041/ 2610050
Air India Express	http://www.airindiaexpress.in	+91-484-2610040 (Direct No)
Air Jazeera	https://www.jazeeraairways.com/	07290021295/ 296
Emirates	http://www.emirates.com/	+91-484-2610115 Extn: 2281
Etihad	http://www.etihadairways.com	+91-484-2611770/ 71
Fly Dubai	https://www.flydubai.com/en/	0484 4855588, 77
Gulf Air	http://www.gulfair.com	+91-484-2611346 (Direct No)
Indigo	http://www.goindigo.in	+91-484-2611751 (Direct No.)
Kuwait Airways	http://www.kuwaitairways.com/	+91-484- 2610251 (Direct No.)
Malaysia Airlines	https://malaysiaairlines.com/	1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia)
Malindo Air	https://www.malindoair.com/in/	0484 2611225
Oman Airways	http://www.omanair.aero/wy/	+91-484- 2610169 (Direct No)
Qatar Airways	http://www.qatarairways.com/in/	+91-484-2611305 (Direct No.)
Saudia	http://www.saudiairlines.com/	+91-484-2611287 (Direct No.), 2610115 Extn: 2289
Silk Air	http://www.silkair.com/mbe/en_UK/	+91-484-2610115 Extn:2299
Singapore Airlines	http://www.singaporeair.com	0484 2610115-2299
Spicejet	http://www.spicejet.com	+91-484-2610115 Extn : 2173
SriLankan Airlines	http://www.srilankan.lk/	+91-484-2611313/ 314
Thai AirAsia	https://www.airasia.com/flights/thailand	080 4666 2222
Vistara	https://www.airvistara.com/	0484 2610115-2180, 2181

 

Import/Export procedures for Cargo
Importers/exporters can use the cargo centre for exporting and importing various types of cargo
 
Import procedure
The import consignments can be cleared after getting the gate pass from CIAL with the  following documents

• Delivery order from the Carrier
• Cargo charges paid receipt
• Customs out of charge certificate on the Bill of Entry/Baggage Declaration               

Personal Baggage Clearance
The import section of the Cargo centre shall be handling the unaccompanied baggage, this shall be de-stuffed and kept in our warehouse. After getting the intimation from /Carrier, the passenger/customer can clear the baggage, by submitting necessary documents to the customs by himself with the passport.
 
Human Remains
Human Remains are delivered to the legal owner (consignee in the airway bill issued by the carrier) or to his/her nominee. In the case of the nominee, the authorization from the legal owner must be in the legal format attested by a notary.The clearance of the Human Remains and its procedures/formalities is carried out by concerned airlines. 
 
Export Procedure
The export consignments are cleared with the following documents by CIAL

• Carting orders from the concerned airlines
• Shipping Bill with Let Export and Allowed for loading order from customs
• Cargo charges paid receipt (TSP and other charges if any )
• The airline documents

Transshipment Services
The transshipment of cargo to and from this centre is provided by the concerned carriers by the RFS service. The concerned airlines/carriers will arrange necessary procedures/documentation for the transshipment of Cargo in association with the bonded truck operator.

Procedures to apply for Cargo Entry Pass (CEP) to International Cargo Terminal

(Applicable to CHA/IATA/ Freight forwarders/Exporters/Courier agencies/GSAs only)

1. Filled up application to be submitted in specific format. Application has to be signed by the

applicant and to be recommended by the authorized signatory of the agency.

Documents to be submitted with the application:

1. Request letter in company’s letter head signed by the authorized signatory of the company.

2. Police Clearance Certificate from SP/Commissioner’s office within 2 years

3. Appointment Order (for fresh applicants)

4. Copy of Govt. approved photo Identity Card.

5. DD for Rs. 590/- in favour of CIAL, payable at Nedumbassery.

6. Copy of valid CHA Licence/CHA card, IATA Certificate, IEC Code, Courier Licence issued by Customs as applicable.

7. Photo 2 Nos - 1 passport size & 1 stamp size.

Note: For reissue of CEP, the expired CEP should be surrendered while collecting new CEP. It is the responsibility of the agency to collect the original CEP from resigned/transferred staff and surrender the same to the pass section. Passes are issued for one year.

 

EXPORT CARGO

(I) TERMINAL, STORAGE AND PROCESSING (TSP) CHARGES

Sl. No	Type of Cargo	Rate per Kg (Rs)	Minimum rate per consignment (Rs)
1	General / Perishable	1.00	165.00
2	# Special	2.00	330.00
3	Valuable	6.00	1200.00

(II) DEMURRAGE CHARGES

Sl. No.	Type of cargo	Rate per Kg per day (Rs)	Minimum rate per consignment (Rs)
1	General / Perishable	1.00	180.00
2	# Special	2.00	360.00
3	Valuable Cargo	4.00	.720.00

NOTES

1. Demurrage free period shall be as per Government Orders issued and in force from time to time.
2. Consignments of Human Remains, coffins including unaccompanied  baggage of deceased, human ashes and human eyes are exempted from the purview of TSP & Demurrage charges
3. # Special Cargo consists of Live Animals, Hazardous Goods, Ornamental Fish, Chicks, etc
4. Charges will be levied on the "gross weight" or the "chargeable weight" of the consignment, whichever is higher. Wherever the "gross weight" and (or) “volume weight” is wrongly indicated on the Airway Bill and is found more, charges will be levied on the "actual gross weight" or "actual volumetric weight", whichever is higher.
5. For mis-declaration of weight above 2% and up to 5% of declared weight penal charges at double the applicable TSP charges will be levied. For variation above 5%, the penal charges will be levied at five (5) times the applicable TSP charges of the differential weight.

(III) Airway  bill amendment charges  

   Rs.150/airwaybill  

IMPORT  CARGO

1.  Delivery Order Charges

MAWB General Cargo: Rs. 2000.00

MAWB Baggage: Rs. 2000.00

MAWB Baggage – Consolidation: Rs. 2000.00

2. Break Bulk Charges:

For First HAWB: Rs. 2500.00

  For Each additional: Rs.1300.00

3. Terminal, Storage And Processing (TSP) Charges

Sl. No.	Type of cargo	Rate per kg (Rs)	Minimum rate per consignment (Rs)
1	General / Unaccompanied Baggage / Courier / Perishables	6.00	250.00
2	# Special Cargo	.12.00	300.00
3	Valuable Cargo	15.00	1200.00

 4. Strapping Charges

Rs. 10.00 per each packet.

5. Demurrage  Charges

Sl. No.	Type of cargo	Rate per Kg  Per day (Rs)	Minimum rate per consignment (Rs)
1	General / Unaccompanied Baggage / Courier / Perishables
	Up to 04 days including  free period	1.50	320
	From 5 th to 30 th day	3.00
	Beyond 30 days	4.50
2	# Special Cargo
	Up to 04 days including  free period	3.00	640
	From 5 th to 30 th day	6.00	640
	Beyond 30 days	9.00
3	Valuable Cargo:
	Up to 04 days including  free period	6.00	1250
	From 5 th to 30 th day	12.00
	Beyond 30 days	18.00

 

  NOTES:

 (a) Consignment of human remains coffin including baggage of deceased, human ashes and human eyes will be exempted from the purview of TSP, demurrage charges & DO charges.

 (b) Charges will be levied on the 'gross weight' or the 'chargeable weight' of the consignment whichever is higher. Wherever the 'gross weight' and (or) 'volume weight' is wrongly indicated on the Airway bill and is actually found more, charges will be levied on the ‘actual gross weight’ or ‘actual volumetric weight’ or ‘chargeable weight’ whichever is higher.

(c) # Special Import Cargo consists of Live Animals, Hazardous Goods, Ornamental Fish, Live Chicks etc.

 (d) Valuable cargo consists  of Gold, Bullion, Currency Notes, Securities,  Shares, Share  Coupons , Traveller’s  Cheques, Diamonds (including  diamonds for industrial use),  Diamond Jewelry, Jewelry and watches  made of Silver, Gold, Platinum, Computer Parts, Mobile Phones and items  valued at USD 1000 per kilogram of gross weight and above.

 (e) GST will be charged extra at applicable rates.

 6. AWB Amendment charges: Rs. 150.00 Per AWB

 7. Cold Storage Charges

Rs. 2.50 per Kg per day subject to a minimum of Rs. 700.00 for each consignment

8. Forklift Charges

 

For works inside I-ACC (to the exporters/importers only)	Rs. 0.50/- per KG subject to a minimum of Rs. 300.00 per consignment
For works outside within the airport premises	Rs. 2500/hour

 

DOMESTIC CARGO

DEPARTURE CARGO

1. Terminal, Storage And Processing (TSP) Charges (Chargeable to the Consignor)

Sl. No.	Type of cargo	Rate per kg (Rs)	Minimum rate per consignment (Rs)
1	General cargo / Perishable cargo / Courier / PO Mails etc.	1.00	150.00
2	# Special Cargo	.2.00	300.00
3	Valuable Cargo	6.00	1000.00

 

2. Demurrage Charges (Chargeable To The Consignor) 

First 24 hrs is free for all Departure Cargo Charges after first 24 hours:

Sl. No.	Type of cargo	Rate per kg (Rs)	Minimum rate per consignment (Rs)
1	General Cargo / Special Cargo / Perishable cargo	1.50	200.00
2	Valuable Cargo	3.00	400.00

 

 ARRIVAL CARGO

1. Terminal, Storage and Processing (TSP) Charges (Chargeable to the Consignee)

 

Sl. No.	Type of cargo	Rate per kg (Rs)	Minimum rate per consignment (Rs)
1	General cargo / Perishable cargo / Courier / PO Mails	1.00	150.00
2	# Special Cargo	.2.00	300.00
3	Valuable Cargo	6.00	1000.00

 

2. Demurrage Charges (Chargeable To the Consignee)

First 24 Hours is free all Arrival Cargo

 Charges after first 24 hours:

Sl. No.	Type of cargo	Rate per kg (Rs)	Minimum rate per consignment (Rs)
1	General Cargo / Special Cargo / Perishable cargo / P O Mail	1.50	200.00
2	Valuable Cargo	3.00	2000.00

  3.  Cold room charges (if kept in International cargo cold storage with the permission from Customs)

 Rs. 2.50 per Kg per day subject to a minimum of Rs. 700.00 per Consignment.

 Notes: Common for Outbound and Inbound cargo

(a) TSP Charges and Demurrage Charges will be levied on the "gross weight" or the "chargeable weight" of the consignment whichever is higher.

(b) For mis-declaration of weight of 2% and above of declared weight, penal charges at double the applicable TSP charges will be levied.

(c)  # Special Cargo consists of Live Animals, Hazardous Goods, Ornamental   Fish, Live Chicks, etc

(d) X-Ray and Unitization Charges will be levied on gross weight.

(e) All taxes will be charged extra at applicable rates.

(f) Consignments of human remains coffin including unaccompanied baggage of deceased are exempted from the purview of TSP & demurrage charges.

(g) Demurrage free period shall be as per Government Orders issued and in force from time to time.

(h) The rates approved herein are ceiling rates, excluding taxes, if any, and as applicable.